We want you to be happy with your purchase from Power Up Gaming. If there is an issue with your order, please contact us so we can review the situation and help figure out the best solution.

You can find our full and most up-to-date Shipping & Returns policy here:

https://www.powerupgaming.ca/pages/shipping-and-returns

Our return and exchange options may depend on the type of item, the condition it is returned in, how long it has been since purchase, and whether the item is defective or being returned for another reason.

If something is not working properly, please reach out to us as soon as possible with your order details so we can help troubleshoot, repair, replace, exchange, or otherwise resolve the issue according to our current policy.