What happens if my package is damaged during shipping?
If your package arrives damaged, please contact us as soon as possible.
Please keep the item, shipping box, packaging materials, and anything else that came with the shipment. Photos are very helpful.
When contacting us, please include:
Your order number
Photos of the damaged box
Photos of the damaged item
Photos of the packing materials
A description of what happened
This helps us review the issue and work through the next steps.